In multi tenant PBX system, we need unique domain per customer by which customer will do sip registrations and calls. ASTPP system generates unique domain name based on the domain which admin has configured in Company Profile. The SIP domain should be a wildcard domain(*.inextrix..com). For Company Profile domain configuration is mentioned in below screenshot.
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Configuration → Company Profile → Admin Profile |
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Please note that, the SIP Domain you have mention in Company Profile that have wildcard SSL certificate that can help to point the customers domainfor your ASTPP , The domain should wildcard domain(*.inextrix.com). |
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Accounts → Customer → Domains |
Whenever a new customer account is created, ASTPP will automatically generate a unique domain for the customer, incorporating their first name. For instance, if the customer's first name is Robert, ASTPP will assign the domain robert.inextrix.com to this customer account.
When customer account create then domain is created as per the first name. However, we can modify or edit the domain through customer edit option. Which is shown on below screenshot.
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Admin only can modify the domain name of customer. If customer want to change the domain name then they need to request to admin to do that. How can we change SIP registration domain for customers? |