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Menu Location: Carriers →Termination rates. |
It is a kind of top-up customer purchase from an admin.
Let’s check how it will work.
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Overview
A refill coupon is a voucher or code used to top-up customer’s account.
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Purpose
The purpose of refill coupons is to facilitate account top-ups for customers without requiring online payments. Admin has complete control over coupon circulation, allowing them to share codes strategically to foster customer loyalty, encourage repeat business, or for various other purposes.
How will it work?
In the admin portal, Services -> Refill Coupons option here admin can create coupons and can provide that coupon number to their customers for recharge purposes.
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You can see the refill coupon section will look like above.
In here there are 4 fields.
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Menu Location: Services →Refill Coupons |
Name | Description |
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Description | You can add a description that is suitable for you |
Start Prefix |
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From which digits do you want to start your coupon number |
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Quantity |
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Add number of coupons that you want to create |
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Amount |
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How much amount of a coupon do you want to create |
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We are setting below configurations please check below screenshot.
1.Description -- TESTING
2.Start Prefix -- 12
3.Quantity -- 5
4.Amount - 10
We save the above configurations. After that it will look like the below.
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You can see that as per our prefix all the 5 coupons added which are starting with 12 also the number of coupons are 5 and with an amount of 10.
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Here, below, two other options are available 'Used?' and 'Used Date', right now it is marked as a false because it is not used also the date is blank
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Now we are logging in to the customer account and going to purchase these coupons. In order to purchase, customers will need to have a coupon number.
In order to purchase coupons you need to click on
Services - Top-up - Use voucher
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We have shared one of the coupon numbers with the client and now the client is going to purchase that coupon.
Once you click on Use voucher it will ask you for a coupon number.
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After putting a coupon number , click on add.
Client was having 0 balance before we have added coupons , After adding coupons you can see in below screenshot that client is recharged with 10
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We are adding one more coupon to this client now.
For that you need to go in customer login and from Services - Topup - Use voucher - add coupon number.
After that we are going to check customer balance , You can see that customer is now having a top-up of 10 with that coupon.
So , The customer was having balance 0 , after we have added 2
Coupons of 10 and it is now having balance 20.
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Let's check the refill coupon section in admin Now You can see in below screenshot it is showing which customers have purchased those 2 coupons.
Used option for those 2 coupons is marked as true now also used date is updated for those 2 coupons.
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Customer top-up process
Customers can utilize the voucher to top up their accounts upon receiving the coupon code from the admin. The next step involves logging into the customer portal to complete the transaction.
When customers, armed with a coupon code received from the admin, initiate the "Use Voucher" process to top up their accounts
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Menu Location: Services →TopUp →Use voucher |
Once customer click on ‘Use Voucher’, prompted with coupon number to enter.
Upon the successful completion of the voucher addition transaction from customer portal, the customer's account will show the topped-up amount in their balance.
Simultaneously, in the admin portal, this specific voucher will be marked as 'Used,' with the date and time of its redemption by the customer.
