This Facility allows the user to move from one operator to another operator irrespective of the geographical location by providing the provider details and also attaching the latest invoice PDF copy for the current operator when the bill was paid.
Some of its key features are as below.
- Create Change Number Porting Request.
- Request Check And Completed By Admin.
1. Installation
Get Addons → Enterprise → Number Portability Service
Addon will be installed successfully!! Re-login into the ASTPP portal to use the feature!!
2. Configuring the Number Portability Service
Go to Services→ Number Portability. Number portability page will open where user needs to click on the "Request a Number Port" button seen below.
Number Portability page will open where below fields needs to be configure.
As seen in below above screenshot, there are the fields explained in below table for the Number Portability configuration
Field Name | Field Description |
|---|---|
| Reseller | Reseller can be either admin or reseller for the number portability |
| Account | Set the customer Account for which the Number Portability needs to be done. |
| Company Name | Set the provider Company Name |
| Company Address | Set the Provider Company Address |
| Country | Set the Country for which Number portability needs to be done. |
| Number Type | There Two types of Number as seen below.
|
| Number | If Individual then only Single number needs to be entered, if range selected then start number and end number needs to be entered. |
| Existing Provider Name | Set the current provider name. |
| New Provider Name | Set the Destination provider name where the portability will be done. |
| Requested Port Date | Set the Port Date which was Requested. |
| Requested Port Time | Set the Port Time which was Requested. |
| Upload Recent Phone Bill | Upload the latest Bill for current provider in PDF copy. |
| Set the Email to which the port notification should arrive. | |
| Terms and Conditions | Click on the Check box, these terms and conditions are configurable from settings menu. |
Configure the Number Portability as per the explanation given in the above table. Once Configured then click on save button.
Once the Porting is done, it needs to be approved by the admin, as seen below the porting is still in pending status.
Click on the Number to go in the Edit Screen and Accept/Reject the status or porting.
Now Admin will verify the details and will decide either to Accept or reject the status, email notification will go to the email ID configured in the menu.
Once click on the Accept/Reject Button, one pop-up message will display where notes needs to be entered as seen in below screenshot. Once notes entered then click on save button.
Once the portability is accepted then the status will change to accepted as seen in below screenshot.
This portability feature has no links with any provider, this feature only includes the service for giving the portability request add and then admin can accept or reject but the real portability with the provider will be done by admin on real time basis with the service provider. This feature just helps admin to recognize which numbers needs to be ported and what is the destination provider against which the porting needs to be done.
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