Purpose
- Based on caller ID we can manage DID routes.
- CallerID-based DID assignment, account authentication, and billing
Where to find Inbound Routes?
Get Addons → Enterprise → Inbound Routes
Once we install the new menu Inbound Routes will be added under the Inbound menu.
Add Inbound Routes
- We can sync multiple Caller IDs to the Same DID and the same caller ID to multiple DID
| Name | Description |
|---|---|
| Reseller | Select Admin or reseller account. |
| Account | Select the account number which is available under the Admin or Reseller. |
| Caller ID | Add caller id. |
| DIDs | Select the DID number from the account. |
| Call Type | Select the call type for the forwarding. |
| Destination | Set the destination number from that account. |
We can see that caller ID 1234554321 has been added to the sip device.
We have bind Caller IDs with DID numbers, so whenever a call comes with 1234554321 this Caller ID call will route to a defined destination in Inbound routes instead of the original DID destination.
The original DID configuration you can see in the below screenshot.
Now when we call DID-23456782 it will route as per the caller ID and the call will land on the destination (6125032701) which is defined in inbound routes.
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