A conference call is a telephone call in which someone talks to several people at the same time. The conference calls may be designed to allow the called party to participate during the call, or the call may be set up so that the called party merely listens into the call and cannot speak.
Where to find conference?
Menu Location
Inbound → Conference
Fields | Description |
Name | Set conference unique name |
| Greeting | Select conference welcome greeting . Under the inbound menu the prompt, you can add a greeting by adding a .wav file. |
Pin Number | Set conference pin number for security .This pin will use while you join the conference. |
Description | Describe more information about conference |
| Account | Select the account for which you want to assign. It can be either the admin or reseller |
| Reseller | Select approprite account wether it is Admin on Resellser account |
| Type | Select Manual or Schedule . Schedule : You can set the time and date for conference |
| Contact Group | Create contact group under the Inbound menu and add it here |
| Reminder | It is use to send reminder for conference |
Status | Set conference status |
Contact Group
Menu Location
Inbound → Contact Group
Create contact group for conference by adding approprite filed as mentioned in below screenshot.
Prompt (Greeting)
Menu Location
Inbound →Prompt
You can generate the greetings that will be used during the conference.
Menu Location
Inbound → DID → Create DID
Admin can create DIDs manually from the admin panel with the respective fields and those DIDs reseller or customer can add it on their account.
Product Category | Select the category DID.By default the package will selected. |
DID | Number to create DID. |
Provider | Select the provider for the DID. |
Country | Select the country for which country the DID is created. |
Buy Cost | Define the buy cost for the reseller or other entity. |
City | City for the which DID is creating. |
Province | Province for the which DID is creating. |
Status | Select the status for the DID active or inactive. |
Connection Cost | Connection fee to charge customer minimum when their call will be connected |
Grace Time (Sec.) | Define seconds will be free from the call duration for each call |
Cost/Min | Cost per minute |
Initial Increment | |
Increment | Rate of increment to calculate call cost.Example : 60 to charge every minute |
Setup Fee | Setup fee for theDID. |
DID Fee | Monthly cost for the DID. |
Call Timeout (Sec.) | Call will automatically hang up after ringing call timeout seconds. |
Billing Type | Select the billing type, if one time than the subscription will be assigned one time than terminate and if recurring is select than the subscription will renew as the billing days is defined. |
Billing Days | Billing days for the subscription. |
Concurrent Calls | Its define how many calls are running on the same time. |
Next, access the DID-assigned customer and proceed to register their SIP device in a separate softphone application.
Jones and Kelvin will both dial the same DID-123456789 associated with this account. Upon dialing, they will receive a welcome message, followed by a prompt requesting their PIN. They will both use the pre-assigned PIN number (12345) that was added to the conference during its creation. After entering the PIN, they will be able to communicate with each other. Similarly, Alice can also join the conference call with Jones and Kelvin.
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