Call Detail Reports

Overview

Call Detail Reports in ASTPP offer users a comprehensive and detailed breakdown of each call, providing thorough insights into various aspects of call activity.

Purpose

The primary purpose of Call Detail Reports is to empower users at different levels with in-depth information about calls. These reports play a crucial role in informed decision-making and serve as a reliable source for double-checking details for various purposes.

How will it work?

Customer CDRs Report

Menu Location: Reports → Call Detail Reports → Customer

The calls report offers extensive filtering options with numerous parameters and combinations. Users can customize their filters to obtain detailed insights into their own or their down hierarchy's usage. By leveraging these flexible filtering capabilities, users can access precise and comprehensive data, empowering them to make well-informed decisions based on the loaded entries in the report.

CDRs FIELD
Date	Date indicate exact date and time when the call was originated
Caller ID	Caller ID
Called Number	Destination number where call has been terminated
SIP User	If call has been originated by the registered user then it will store as registered SIP user number
Code	Destination prefix
Destination	Destination name
Duration	Total duration of the call
Debit	Total cost for customer for the specific call
Cost	Total termination cost for the call
Disposition	Call status or actual hangup cause
Account	Account number in which the call has been logged
Trunk	Trunk name where the call has been terminated
Rate Group	Rate group name which used to do billing for the customer for this specific call
Call Type	The following are specific types of calls, with self-explanatory names providing insights into each particular call entry type. STANDARD(Outgoing Calls) FREE DID(Incoming Calls) LOCAL(Extension to Extension Calls) FAX CALLINGCARD
Direction	Direction of the call flow Inbound Outbound
Recording	If recording available, then user can download it from here and can also play it

Reseller CDRs Report

Menu Location: Reports → Call Detail Reports → Reseller

Provider CDRs Report

Menu Location: Reports → Call Detail Reports → Provider Outbound