Call Detail Reports

Overview

Call Detail Reports in ASTPP offer users a comprehensive and detailed breakdown of each call, providing thorough insights into various aspects of call activity.

Purpose

The primary purpose of Call Detail Reports is to empower users at different levels with in-depth information about calls. These reports play a crucial role in informed decision-making and serve as a reliable source for double-checking details for various purposes.

How will it work?

Customer CDRs Report

Menu Location: Reports → Call Detail Reports → Customer

The calls report offers extensive filtering options with numerous parameters and combinations. Users can customize their filters to obtain detailed insights into their own or their down hierarchy's usage. By leveraging these flexible filtering capabilities, users can access precise and comprehensive data, empowering them to make well-informed decisions based on the loaded entries in the report.