Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »


PurposeĀ 

  • Facility to barg in any ongoing call for training purposes or any such reason

  • Admin and reseller are able to spy/barg on-going calls.


How it will work/Install/Configure ?

  • We can install the Call Barging Addon under the Enterprise section.

  • Once we install the new Spy button added in the Live Call Report.

  • Once click on Spy button pop-up is open and in pop-up admin/reseller can select one extension and press Call button.

  • Once press Call button spy call comes on selected extension and after answer call Extension is able to hear the talk between calls.

  • In Spy Extension only able to listen, spy extension not able to speak during spy so the third party isn't aware of the spy call.


  • No labels

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.