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Overview


Call Detail Reports in ASTPP offer users a comprehensive and detailed breakdown of each call, providing thorough insights into various aspects of call activity.

Purpose

The primary purpose of Call Detail Reports is to empower users at different levels with in-depth information about calls. These reports play a crucial role in informed decision-making and serve as a reliable source for double-checking details for various purposes.

How will it work?

Customer CDRs Report

Menu Location: Reports → Call Detail Reports → Customer

The calls report offers extensive filtering options with numerous parameters and combinations. Users can customize their filters to obtain detailed insights into their own or their down hierarchy's usage. By leveraging these flexible filtering capabilities, users can access precise and comprehensive data, empowering them to make well-informed decisions based on the loaded entries in the report.

CDRs FIELD

Date

Date indicate exact date and time when the call was originated

Caller ID

Caller ID

Called Number

Destination number where call has been terminated

SIP User

If call has been originated by the registered user then it will store as registered SIP user number

Code

Destination prefix

Destination

Destination name

Duration

Total duration of the call

Debit

Total cost for customer for the specific call

Cost

Total termination cost for the call

Disposition

Call status or actual hangup cause

Account

Account number in which the call has been logged

Trunk

Trunk name where the call has been terminated

Rate Group

Rate group name which used to do billing for the customer for this specific call

Call Type

The following are specific types of calls, with self-explanatory names providing insights into each particular call entry type.

STANDARD(Outgoing Calls)

FREE

DID(Incoming Calls)

LOCAL(Extension to Extension Calls)

FAX

CALLINGCARD

Direction

Direction of the call flow

Inbound

Outbound

Recording

If recording available, then user can download it from here and can also play it

Reseller CDRs Report

Menu Location: Reports → Call Detail Reports → Reseller

Provider CDRs Report

Menu Location: Reports → Call Detail Reports → Provider Outbound

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