Orders
Order List
Order Add
Category | Select the category by default the package will be selected. |
Reseller | Listing of reseller’s. |
Accounts | Listing of accounts here. |
Product | Listing of package which is created by admin |
Payment Method | The payment method will be account method. |
Name | Name of the selected package which is not editable. |
Commission | The commission of package which is not editable. |
Billing Type | The billing type of selected package which is not editable. |
Setup Fee | Setup fee for the selected package |
Price | Price for the selected package. |
Email Notification | If checked then it will send email to notification to the selected account. |
Email Notifications:
Order Placement Notifications:
If the Email Notification checkbox is checked, an email notification will be sent to the customer once the order is successfully placed.
If the checkbox is not checked, no email notification will be sent.
Order Renewal Notifications:
ASTPP sends an email notification one day before the product renewal date.
The renewal notification is sent only once. For an example, if a monthly recurring product renews on the 15th of each month, the notification will be sent on the 14th. same for remaining billing cycle.
These notifications are managed by the cron job Manage Services
After the email notification is sent successfully, the renewal notification status in the order details will be updated to "Sent." This status update prevents multiple notifications for the same order.