Document toolboxDocument toolbox

Templates

Overview

Templates in ASTPP play a crucial role in customizing and automating notifications for various actions related to customer entities. These templates serve as dynamic structures that facilitate the modification of content for specific actions. By configuring these templates, administrators can ensure that customers receive personalized notifications through different communication channels, such as email, SMS, or push notifications in custom dialer applications. Templates cover a wide range of actions, including creating new SIP extensions, account top-ups, product renewals, and invoice generation.

Purpose

The purpose of the Template configuration in ASTPP is to provide administrators with a powerful tool for tailoring and automating communication with customers. By defining templates for specific actions, administrators can streamline and personalize the notification process. This not only enhances customer engagement but also ensures that important information, such as account updates, renewals, and invoices, is communicated effectively. The dynamic nature of these templates allows for easy modifications to suit the evolving needs of the business and the preferences of individual customers.

How will it work?

Configuration → Templates

account_refilled

Account recharge notification template

create_account

New customer welcome notification template

create_sip_device

New SIP Device notification template

new_invoice

New invoice notification template

low_balance

Low balance notification template

signup_confirmation

Account activation email after signup process

new_password

Change password notification template

forgot_password_confirmation

Account confirmation notification template for forgot password

invoice_due_reminder

Invoice due reminder notification template

new_archive_table

New CDR archive table creation notification template

balance_tranfer

Balance transfer notification template

product_purchase

New product allocation to account notification template

product_release

Product release notification template

product_renewal_notice

Product renewal notice notification template

product_renewed

Product renewed notification template

product_commission

Product commission notification template for re-seller

cdrs_archive_table_create_success

Send successful mail after creating successfully cdrs arvhive table.

cdrs_archive_table_create_fail

Send successful mail after creating or fail cdrs arvhive table.

reset_password

Reset password notification template