Call Dashboard
- Samir Doshi
- Devang Nathwani (Unlicensed)
The call dashboard offers real-time and live call data that an administrator can utilize to monitor and track ongoing calls. It provides a comprehensive breakdown of the total inbound and outbound calls, along with the top 10 destinations in the system, featuring various types of data fields.
| Fields | Description |
|---|---|
INBOUND/OUTBOUND | In ASTPP, inbound/outbound calls represent the incoming and outgoing phone calls being handled within the system. It includes separate counts for inbound and outbound calls, along with the total count and their respective success ratios. |
TOP 10 DESTINATION | The data will encompass the top 10 destination calls that occurred in the system, featuring various fields such as Prefix, Destination, Trunk, and Duration. |
LIVE CALL | Dynamic call graph depicting real-time call count. |
TOP 10 HANGUP CAUSES | Top 10 Hangup Causes represent the most common reasons for call disconnections or hangups within a system. Admin can track and monitor the data within different time frames, including Last 24 hours, Last 7 Days, and Last Month. |
TOP 10 USER AGENTS | The Top 10 User Agents show the most commonly utilized client software or devices used by all clients for registering SIP devices. Admin can track and monitor the data within different time frames, including Last 24 hours, Last 7 Days, and Last Month. |
TOP 10 ACCOUNTS | Top 10 Accounts comprise the user accounts with the highest call volume or duration, signifying those who utilized more number of calls or minutes for their usage within the system. The admin can monitor and track data in various time frames, such as Last 24 hours, Last 7 Days, and Last Month, based on minutes or by calls. |
TOP 10 COUNTRIES | Top countries represent the countries with the highest call volume or usage within the platform. The admin can monitor and track data in various time frames, such as Last 24 hours, Last 7 Days, and Last Month, based on minutes or by calls. |
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The real-time graph displays the live call counts.
The call dashboard also enables monitoring of the top 10 hangup causes, user agents, accounts, and countries within the system, providing valuable insights for tracking business usage and prospects.
