FoIP (Fax over IP)


About

Introduce efaxing for your staff or customers with the ASTPP FoIP module. The FoIP (Fax over Internet Protocol) lets you take benefit of a comprehensive eFaxing system, also known as Fax Server Solution. It supports three different modes of virtual faxing:

  • Web to Fax
  • Email to Fax
  • Fax to Email

Key Feature

  1. Web to Fax / Web2Fax

Web-based user panel

Customizable fax header

Upload text or file to send a fax
Real-time rate status update (Please note: If the fax destination number prefix not allowed in your rate group then it will give an error)
2. Fax to Email / Fax2Email
Completely integrated with the DID module in ASTPP

Fax forwarding to predefined email from purchased DID

3. Email to Fax / Email2Fax

Configuration of fax email account for admin and reseller
Authentication by incoming email address
Send fax from email

4. Other Features

Email notification on   - Success / Failure

New fax receipt

Fax rating according to the assigned rate group similar to call rating

T.38 protocol support

PDF, Doc, Docx, JPEG, TIFF, file support to send fax via email to fax or web to fax

Report

Installation

Get Addons → Enterprise → FoIP




Setup

Configuration → Settings → Fax





Fields

Description

Fax Send Retries

Set the number of retries before the system considers fax delivery fails

Fax Email id

Configure IMAP email ID for email2fax. The system will read the emails from this inbox and convert it into Fax.

Fax Email Password

Configure IMAP email ID password

Fax Email Host

Configure IMAP email address host ()

NOTE: 
Use this for configuration
  {imap.sbc-jb1.goldtelcloud.co.za:993/imap/ssl/novalidate-cert}INBOX
After imap add the "domain" name
For Ex - sbc-jb1.goldtelcloud.co.za this is the domain, replace it with your domain.

Fax Server

Set your FreeSwitch server IP. If you have multiple FreeSwitch then define IPs with command separated. 

Please do not enter 127.0.0.1


Faxer

This module is having a list of Faxes that have been sent and received. 

Configuration → APFaxer → Faxer




Component

CREATE

Top right you can create a fax 

DELETE

To delete an entry for any fax 


Fields

Description

AccountsDisplay the fax account number
ResellerDisplay the account number if it is from reseller

Type

Display fax type if sent or received

SIP Device

Display SIP Device information by which the fax has been sent

Number

Display the Fax number on which the system has sent a fax or received the fax 

Format

Display fax type (Text / File)

File Name

Display fax filename

Status

  • Pending: The system accepted the Fax but waiting for the next cron execution to process it. 
  • Processing: The system is processing to send a fax.
  • Send: The system has successfully sent a fax. 
  • Fail: The system is unable to send a fax. It will mark it fails after completing the number of retires that you have defined in Fax Configuration.
Fax MethodFax2Mail / Web2fax 

Send Date

Display the Fax date on which the fax was sent or received

Web2Fax

This feature allows the customers to send the fax in various formats from the web portal.

Configuration → APFaxer → Faxer → Create






Fields

Description

SIP Device

Select the SIP Device which you want to use to send Fax. The system will use the selected SIP Device Caller ID and name to send Fax. 

Fax Number

Enter the Fax destination number to which you want to send the fax

Fax Type

Text

It allows you to write your fax content in the text description field, and the system converts that text to PDF and sends it as a fax.
FileIt allows you to upload file in different formats such as PDF, tiff, doc, and DOCX, and the system send it as a fax. 

Description

Enter the description for Text Format


Text Format Fax                                                                                                                                                                                                File Format Fax                                                                     
   

FAX list




Email2Fax

Email2Fax is a service that allows you to send an email so that it is received as a fax. The sender can send an attachment as a normal email and that will be received by the receiver through a fax machine.

Configuration → Settings → FAX


Configure your fax email box information on which customers can send emails and the system reads those emails and processes it as a fax. 


Fields

Description

Fax Send Retries

Set the number of retries before the system considers fax delivery fails

Fax Email id

Configure IMAP email ID for email2fax. The system will read the emails from this inbox and convert it into Fax.

Fax Email Password

Configure IMAP email ID password

Fax Email Host

Configure IMAP email address host ()

NOTE: 
Use this for configuration
  {imap.sbc-jb1.goldtelcloud.co.za:993/imap/ssl/novalidate-cert}INBOX
After imap add the "domain" name
For Ex - sbc-jb1.goldtelcloud.co.za this is the domain, replace it with your domain.

Fax Server

Set your FreeSwitch server IP. If you have multiple FreeSwitch then define IPs with command separated. 

Please do not enter 127.0.0.1

Configure Email Address in Auth Email

This module is useful to authenticate customers when they send Fax using Email to Fax feature.

Configuration → APFaxer → Auth Email




Add Auth Email 
Reseller Select reseller type
Account Customer account selection
Email Define the customer email address from where the system should accept the email and send it as Fax
If the email address is not found in the Auth Email list, then the system will ignore those emails. 
StatusDefine the status of an Email address  -  Active / Inactive 



Send Fax Using Email



The system will display fax entries in the Fax list after a few minutes once the cron will be executed. Ideally, it takes approximately one minute of time to execute.

Fax2Mail

This feature allows the customers to receive normal faxes and get them to email in PDF format.

Inbound → DIDs → Forwarding




Field

Description

Call Type

Set Call Type FOIP for receiving fax on DID number

Set the email address on which you want to receive Fax as Email, Only one email address supported

After Assign, it will display as below:


Fax list