FoIP (Fax over IP)
About
Introduce efaxing for your staff or customers with the ASTPP FoIP module. The FoIP (Fax over Internet Protocol) lets you take benefit of a comprehensive eFaxing system, also known as Fax Server Solution. It supports three different modes of virtual faxing:
- Web to Fax
- Email to Fax
- Fax to Email
Key Feature
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|---|
Web-based user panel |
Customizable fax header |
| Upload text or file to send a fax |
| Real-time rate status update (Please note: If the fax destination number prefix not allowed in your rate group then it will give an error) |
| 2. Fax to Email / Fax2Email |
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| Completely integrated with the DID module in ASTPP |
Fax forwarding to predefined email from purchased DID |
3. Email to Fax / Email2Fax |
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| Configuration of fax email account for admin and reseller |
| Authentication by incoming email address |
| Send fax from email |
4. Other Features |
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Email notification on - Success / Failure |
New fax receipt |
Fax rating according to the assigned rate group similar to call rating |
T.38 protocol support |
PDF, Doc, Docx, JPEG, TIFF, file support to send fax via email to fax or web to fax |
Report |
Installation
Get Addons → Enterprise → FoIP
Setup
Configuration → Settings → Fax
Fields | Description |
Fax Send Retries | Set the number of retries before the system considers fax delivery fails |
| Fax Email id | Configure IMAP email ID for email2fax. The system will read the emails from this inbox and convert it into Fax. |
| Fax Email Password | Configure IMAP email ID password |
Fax Email Host | Configure IMAP email address host () |
| NOTE: Use this for configuration {imap.sbc-jb1.goldtelcloud.co.za:993/imap/ssl/novalidate-cert}INBOX After imap add the "domain" name For Ex - sbc-jb1.goldtelcloud.co.za this is the domain, replace it with your domain. | |
Fax Server | Set your FreeSwitch server IP. If you have multiple FreeSwitch then define IPs with command separated. Please do not enter 127.0.0.1 |
Faxer
This module is having a list of Faxes that have been sent and received.
Configuration → APFaxer → Faxer
| Component | |
|---|---|
CREATE | Top right you can create a fax |
DELETE | To delete an entry for any fax |
Fields | Description |
| Accounts | Display the fax account number |
| Reseller | Display the account number if it is from reseller |
Type | Display fax type if sent or received |
SIP Device | Display SIP Device information by which the fax has been sent |
Number | Display the Fax number on which the system has sent a fax or received the fax |
Format | Display fax type (Text / File) |
File Name | Display fax filename |
Status |
|
| Fax Method | Fax2Mail / Web2fax |
Send Date | Display the Fax date on which the fax was sent or received |
Web2Fax
This feature allows the customers to send the fax in various formats from the web portal.
Fields | Description | |
SIP Device | Select the SIP Device which you want to use to send Fax. The system will use the selected SIP Device Caller ID and name to send Fax. | |
Fax Number | Enter the Fax destination number to which you want to send the fax | |
Fax Type | Text | It allows you to write your fax content in the text description field, and the system converts that text to PDF and sends it as a fax. |
| File | It allows you to upload file in different formats such as PDF, tiff, doc, and DOCX, and the system send it as a fax. | |
Description | Enter the description for Text Format | |
Text Format Fax File Format Fax 
FAX list
Email2Fax
Email2Fax is a service that allows you to send an email so that it is received as a fax. The sender can send an attachment as a normal email and that will be received by the receiver through a fax machine.
Configuration → Settings → FAX
Configure your fax email box information on which customers can send emails and the system reads those emails and processes it as a fax. 
Fields | Description |
Fax Send Retries | Set the number of retries before the system considers fax delivery fails |
| Fax Email id | Configure IMAP email ID for email2fax. The system will read the emails from this inbox and convert it into Fax. |
| Fax Email Password | Configure IMAP email ID password |
Fax Email Host | Configure IMAP email address host () |
| NOTE: Use this for configuration {imap.sbc-jb1.goldtelcloud.co.za:993/imap/ssl/novalidate-cert}INBOX After imap add the "domain" name For Ex - sbc-jb1.goldtelcloud.co.za this is the domain, replace it with your domain. | |
Fax Server | Set your FreeSwitch server IP. If you have multiple FreeSwitch then define IPs with command separated. Please do not enter 127.0.0.1 |
Configure Email Address in Auth Email
This module is useful to authenticate customers when they send Fax using Email to Fax feature.
Configuration → APFaxer → Auth Email
| Add Auth Email | |
|---|---|
| Reseller | Select reseller type |
| Account | Customer account selection |
| Define the customer email address from where the system should accept the email and send it as Fax If the email address is not found in the Auth Email list, then the system will ignore those emails. | |
| Status | Define the status of an Email address - Active / Inactive |
Send Fax Using Email
The system will display fax entries in the Fax list after a few minutes once the cron will be executed. Ideally, it takes approximately one minute of time to execute.
Fax2Mail
This feature allows the customers to receive normal faxes and get them to email in PDF format.
Inbound → DIDs → Forwarding
Field | Description |
Call Type | Set Call Type FOIP for receiving fax on DID number |
Set the email address on which you want to receive Fax as Email, Only one email address supported | |
After Assign, it will display as below:
