Demand Based Routing
- Samir Doshi
- Devang Nathwani (Unlicensed)
- Tushar Makavana
Overview
Demand-Based Routing in ASTPP refers to the dynamic allocation of resources or routes based on current demands, allowing flexibility in cost, quality, and other parameters to optimize call routing.
Purpose
Demand-Based Routing serves various purposes, including:
Diverse Rate Applications: Enables different rate structures for the same destination based on the time of day.
Pick-Off Pick Hours Rate Management: Adjusts charges during peak and off-peak hours, allowing for rate fluctuations.
Holiday-Based Rate Management: Provides the flexibility to increase or decrease charges on origination rates for specific holidays.
Increment and Decrement of Rates: Allows for both rate increases and decreases based on specific criteria.
Dynamic Rate Adjustment: Permits adjustment of the cost per minute for calls based on the time of day, enhancing demand-based control over routing costs.
How will it work?
In the Admin portal, click on "Get Addons" located in the top right corner.
Navigate to "Enterprise," and locate "Demand-Based Routing." Install it.
Tariff → Demand Based Routing
| |
|---|---|
Create | Top right you can create |
Delete | To delete an entry |
Field | Description |
|---|---|
Name | Add a name for Demand based routing |
Reseller | Select Reseller account |
Rate Group | Select rate group |
Time Zone | Select time zone |
Status | Active / Inactive |
Condition | Start Hour - End hour ⇾ You can define stat and end hour |
Advance Routing | |
Holiday ⇾ Month Day (Select day and month) and Percentage(%) | |
In the customer login, we can provide the option to display all demand-based information categorized by prefix and rate.