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Demand Based Routing

Demand Based Routing

 

Overview

Demand-Based Routing in ASTPP is an intelligent routing mechanism that dynamically assigns call routes based on real-time traffic requirements and business preferences. By continuously evaluating factors such as demand, cost, quality, and destination availability, it enables optimized decision-making for every outbound call. This approach enhances flexibility, improves call quality, and ensures cost-efficient utilization of available carrier routes.

Purpose

Demand-Based Routing in ASTPP is designed to provide intelligent and flexible rate management by adapting routing rules according to real-time usage patterns and business needs. Its key functions include:

  • Flexible Rate Structures: Apply different rate plans for the same destination depending on the time of day or traffic conditions.

  • Peak/Off-Peak Pricing Control: Automatically adjust charges during busy or low-traffic hours, optimizing profitability and route utilization.

  • Holiday-Specific Rate Configuration: Modify origination rates for predefined holidays, enabling controlled pricing during high-demand seasons or special occasions.

  • Rate Increment/Decrement Controls: Increase or reduce routing rates dynamically based on configurable parameters or market conditions.

  • Dynamic Cost per Minute Adjustment: Fine-tune per-minute call costs according to time-based demand, offering greater precision in cost management and routing efficiency.

How will it work?

In the Admin portal, click on "Get Addons" located in the top right corner.


Navigate to "Enterprise," and locate "Demand-Based Routing." Install it.



Tariff → Demand Based Routing


Component




Component



Create

Top right you can create

Delete

To delete an entry

 

Field 

Description

Field 

Description

Name 

Enter a unique name to identify the Demand-Based Routing rule. 

Reseller 

Select the Reseller account to which this routing configuration will be applied.

Rate Group

Choose the Rate Group that will be associated with this routing rule.

Time Zone

Specify the time zone for which the routing conditions will be evaluated and applied.

Status 

Enable or disable the routing rule by selecting Active or Inactive.

Condition

Define conditions under which routing rules will trigger. These conditions may include:

  • Start Hour – End Hour: Set the time window for which the rule remains effective.

  • Weekdays / Holidays: Choose specific weekdays or holidays for routing behavior.

  • If two or more conditions overlap for the same time and day, the system applies the rule based on assigned priority.

  • When a matched condition includes a percentage change (± %), the system adjusts the origination cost accordingly (e.g., +1% increases the origination rate by 1%).

Advance Routing

Configure additional holiday-based routing parameters:

  • Select Month & Day to define the holiday date.

  • Set a Percentage (%) value to increase or decrease the origination rate on the specified holiday.


In the customer login, we can provide the option to display all demand-based information categorized by prefix and rate.