Demand Based Routing

Overview

Demand-Based Routing in ASTPP refers to the dynamic allocation of resources or routes based on current demands, allowing flexibility in cost, quality, and other parameters to optimize call routing.

1 Overview
2 Purpose
3 How will it work?

Purpose

Demand-Based Routing serves various purposes, including:

Diverse Rate Applications: Enables different rate structures for the same destination based on the time of day.
Pick-Off Pick Hours Rate Management: Adjusts charges during peak and off-peak hours, allowing for rate fluctuations.
Holiday-Based Rate Management: Provides the flexibility to increase or decrease charges on origination rates for specific holidays.
Increment and Decrement of Rates: Allows for both rate increases and decreases based on specific criteria.
Dynamic Rate Adjustment: Permits adjustment of the cost per minute for calls based on the time of day, enhancing demand-based control over routing costs.

How will it work?

In the Admin portal, click on "Get Addons" located in the top right corner.

Navigate to "Enterprise," and locate "Demand-Based Routing." Install it.

Tariff → Demand Based Routing

Component

Component
Create	Top right you can create
Delete	To delete an entry

Field	Description

Field	Description
Name	Add a name for Demand based routing
Reseller	Select Reseller account
Rate Group	Select rate group
Time Zone	Select time zone
Status	Active / Inactive
Condition	Start Hour - End hour ⇾ You can define stat and end hour Weekdays ⇾ Particular Holiday Priority ⇾ Suppose for the same day and at the same time, two conditions are matched then the system will apply based on priority. Percentage(%) ⇾ Suppose the condition matches and the percentage is set to +1 so it applies to origination cost and increases origination cost value with +1%
Advance Routing
Holiday ⇾ Month Day (Select day and month) and Percentage(%)

In the customer login, we can provide the option to display all demand-based information categorized by prefix and rate.