Document toolboxDocument toolbox

Local Number

  • Distribute same DID numbers with multiple customers. To identify the destination of DID, use caller id.


  • Use Local Numbers to make cheap calls abroad from your mobile or landline to save these numbers to your phone and call them directly at our low rates.

Menu Location : Inbound -> Local Numbers

  • Furthermore, admin can also access it from customer edit, as shown below:


Purpose

Routing one live number to the multiple end customers.

Key Features

  • DID number sharing with multiple customer

  • Caller ID based call routing

  • Caller ID based customer identification for billing and service provisioning

Steps for install

  • Click on the Get Addons.

  • Click on the Community.

  • Click on the install button from Local Numbers.

Impacted Modules

Accounts -> Customer Edit

  1. Local Number

  2. Speed Dial

  • We can also use local number as a speed dial number so it gives us the flexibility to use local number as a speed dial so when we use this addon

  • We can cross the limit range of the 0 to 9 range with our live numbers.

Fields                                                                                                                           

Value

Description

Number

Set here live number(DID) for assign to customer

Country

Set live number(DID) Country here for search in to customer edit or in customer login, or identification of live number(DID)

Province / State

Set live number(DID) Province / State here for search in to customer edit or in customer login, or identification of live number(DID)

City

Set live number(DID) City here for search in to customer edit or in customer login, or identification of live number(DID)

Status

Set status here for enable/disable Local number