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Music On Hold (MOH)

Owned by Samir Doshi
Last updated: Jan 08, 2024 by Tushar Devani (Unlicensed)


About

  • Music on hold is used, when a call is on hold state then greetings will play for the user.

  • This will be in the multi-tenant PBX addon, once the user installs that addon, MOH will be displayed in the below location.

Where did you find this configuration?


Menu Location

Inbound → Music On Hold 


  • In ASTPP a user can assign MOH at two different places.

  • Firstly it can be added in sip device edit where you will have a separate filed, like the below screenshot.




  • Secondly, we have provided MOH in the ringgroup module, so when a call is on hold then it will play the tune.

  • It can be added in the ring group edit.

    Menu Location

    Inbound –> Ring Groups