Time Conditions
About
Time conditions is used to manage call flow based time and date.
Time Condition make a time group. You can set Time Conditions for DID(inbound call). When a call come on DID and route in Time Condition destination, the PBX will check the current system time and date in time groups in the Time Condition.
For example:-
Create a Time Condition called "Lunch-Break" that starts at 12:00 p.m and end at 1:00 p.m. In your inbound route, set the Time Condition destination to any other call route which will available at that time as per the preference.
Create a Time Condition called "Working Hours" that defines your normal office hours. Apply the Time Condition to your inbound route.
You can also apply the Time Condition in your outbound route to prevent employees from making outbound calls outside the office hours.
Where did you find the time condition?
Menu Location : Inbound -> Time Conditions
Fields
Value | Description |
Name | Identify Time Condition using name |
Reseller | Admin/Reseller name |
Account | Create Time Condition under selected account. |
Status | Set Time Condition status Active/Inactive |
Failover Condition | Add failover call type such as PSTN,IVR,Ring Group etc.. |
Extension Destination | Set destination number |
Created Date | Display create date of Time Condition |
Modified Date | Display last modified conference date. |
Extensions call Type | Set extension call type basis on main condition or fail over condition. |
Extensions Destinations | Set extension destination basis on extension call type main condition or fail over condition. |
Start Hour | For condition need to configure hour date month year basis on this call will route in time condition. |
End Hour | |
Week Day | |
Month Day | |
Month | |
Year | |
Priority | Call route in condition basis on priority. |
Extension call type | Set call type such as PSTN,IVR,Ring Group etc.. |
Extension Destination | Set destination number |
Admin can route the calls from the above lists given in screenshot, now also route the calls specifically in voicemail too.
Note: After call routes on PSTN number then we can't able to set/use fail over on PSTN destination number.